FAQ

How do I remove the detachable eye-cup?

How to care and maintain Ziena eye-wear.

We recommended not using sunscreen around the eye-wear as it will damage the frame. Also please do not leave eye-wear in direct sunlight or in a hot car as this will also create damage that will void the warranty.

How does the Moisture Chamber help with my dry eyes?

The patented silicone moisture chamber locks in moisture while blocking out wind, glare and airborne irritants like dust and pollen. The moisture chamber reduces tear evaporation and increases overall comfort.

How long will it take to get my order?

We are proud that our eyewear is not mass produced. Each frame is custom built and made to order. Orders will normally ship within 10 business days, this does not include the shipping time (allow 5-7 business days for shipping).

Do I need a prescription to buy Ziena dry eye eyewear?

No, you do not have to have a prescription to order Ziena eyewear. Although all fames are able to accommodate prescription lenses.

How do I clean the moisture chamber eyecup?

We suggest using a gentle hypo-allergic wet wipe or make-up remover. Using small circular motions and the tip of your finger wih the wet wipe, massage the dirt away. Try and avoid harsh hand soaps.